InverterCool

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Units Information

Auth State:
Customer:
City:
State:
Country:
Address:
Telephone:
Email:
Contractor Number:
Distributor Name:
Installed Date:
Description:

Unit Location

Address:
City:
State:
Country:

Failed Parts

Progress Info

Warranty process

Step 1:

Contractor must call Technical Support Number 1-855-632-0620 or email support@invertercool.com while at the jobsite to determine issue. They will be able to help determine issue from by using the FDD device data. If deemed a warranty claim, you will receive an RMA to give to your distributor.

Step 2:

Distributor should log onto InverterCool website www.invertercool.com and select Claim at the top of the site. Fill out Dealer/Contractor and Homeowner information and follow the prompts to submit. Please provide the RMA that the contractor received from Technical Support to process the claim.

Step 3:

For most warranty claims involving specified parts (ie. PC Board, Motors, Compressor, Coils, TXV), the part must be brought back to the distributor you purchased the InverterCool unit from. Distributors must send part back to InverterCool Inc. for testing and full credit.

Dealer/Homeowner

Installing Dealer/Contractor

Name *

Address *

City *

State *

Country *

Telephone * +1-

Email *

Contractor Number

Check it from InverterCool Smart Service Mobile App. “Me -- Contractor -- Contractor NO.”

Homeowner

Name *

Telephone * +1-

Unit Location

Address *

City *

State *

Country *

Installed Date

Installed Date*

Failed Parts Information

Note: The serial number corresponding to the part must be filled in

Refer the parts list to obtain part number

Unit SN

Enter the unit serial number with failed part.

Failed Part

+ Failed Part

Describe the nature of the problem and the service work performed. Give all proper information, including failed components, specific leak locations, i.e. "repaired leak" will not be accepted.

Maintenance Description

Please OK to Submit your application. You will not be allowed to make changes after submitting.

Press Cancel to return to the application.

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